Customer Support

Customer Support

Customer Support Page
Need something but you can't find it on-line? Give me a call or email and I will do my very best to service your special requests. Colors of low quantity will have "qty XX" noted on the pull-down menu; colors not available are removed from the pull-down menu.

Accepted Payment Methods
Our store accepts Visa,Mastercard and Discover as well as payment by money order.

Our Return Policy
We will accept any product in its original package, label intact, for up to 30 days from the date of shipment. PLEASE NOTE: NO returns or exchanges on any pattern or needles accepted! Yarn with odor cannot be returned - sorry!

Privacy Policy
We do not share the information gathered through this web site with any other 3rd party without your express consent. All payment information entered through this web site is done so through a secure server with SSL encryption.

Ordering Questions
If you have special questions about ordering, please give us a call. 8:00am -6:00pm, EST. Daily!

Our Guarantee:

30 Day Guarantee
Satisfaction guaranteed or your money back.